200 Franklin Parkway, San Mateo, CA 94403


Monday, May 2nd 2011 – 1:25 pm

Numerous San Mateo Police Officers and Detectives responded quickly to the 400 block of Portola Drive on the report of a burglary that turned into a home-invasion robbery. Officers made an exhaustive check of the area and requested countywide assistance to locate the suspects and vehicle involved, however the suspects were not located. Investigation revealed the following information:

At about 1:15pm the suspects knocked on the door of a female San Mateo resident in her 80s, at her home in the 400 block of Portola Drive. Upon receiving no answer at the door, the three suspects forced open the victim’s rear sliding-door, and entered her home. The elderly victim confronted the suspects, who forced her to sit down and physically assaulted her as they burglarized her residence. The victim suffered a minor injury as a result of the assault. The suspects stole several pieces of jewelry from the residence, and fled the scene in a light green or similarly colored SUV.

The suspects are described as:

Suspect 1 is described as a Hispanic male in his 30s, about 5’10 with a medium build – he was wearing a yellow hard-hat.

Suspect 2 was the driver of the suspect vehicle, a light green or similarly colored SUV

Suspect 3 is described as a Hispanic male in his late 20s to early 30s, about 5’9 with a thin build and a neatly trimmed goatee

– Suspect Sketches of two of the suspects are attached –

SMPD Detectives continue to work diligently to bring the responsible parties to justice in this case.

Anyone with information regarding this incident or the suspect sketches is asked to contact Detective Egan of the San Mateo Police Department: 650-522-7667

Please remember:
Although some solicitors are legitimate, ringing doorbells or knocking on doors in random neighborhoods is also an established “casing” trend for criminals. If this is happening in your neighborhood, SMPD wants to know about it.

Safety Tips:

• Follow your instinct. If you feel something is not right with the situation, contact SMPD right away. Keep a phone with you or close-by, and contact SMPD by “911” or by 650-522-7700 if you have any issue with solicitors that makes you suspicious or uncomfortable.

• Utility Companies have made it clear that they will not spontaneously show up and knock on your door about service. Service calls are made and confirmed in advance. All utility workers should have provided prior notice of their appointment with you – if they didn’t, call SMPD.

• Remember, you have no obligation to open your front door to solicitors. HOWEVER – those who may be looking to conduct criminal activity may also prey on empty homes when nobody answers the door, so a firm verbal response from behind your door that you see them out there but you are not interested should make them leave. Again, if it seems suspicious, SMPD wants to know about it – please call us.

• Be cautious of any person(s) soliciting to do construction work. You can always ask to see their contractor’s license. You can verify a contractor’s license by contacting the Contractor State License Board at 1-800-321-CSLB or

• As a general rule, do not provide personal information or payment to anyone unless you initiate the contact!
• Be cautious of anyone who contacts you first, tells you that you need to make repairs immediately, talks too fast, tells you that they are doing work in neighborhood and have “extra materials.”
• Beware of other common scams including car repairs, dent and scratch removal, tree trimming, and other services.

Other important SMPD Phone Numbers:

SMPD Investigations – 650-522-7650
Secret Witness Line – 650-522-7676
Text Anonymously – 650-262-3473
Email Anonymously – sanmateo

If you are the victim of any crime in the City of San Mateo, please report these crimes to San Mateo PD at 650-522-7700

As always, if you need emergency assistance, please dial 911.

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Please help us make your neighborhood safer and take a stand against crime. Please report all criminal behavior, join a neighborhood watch program, and help anyone that might fall victim to a crime. If a Neighborhood Watch doesn’t exist on your block, you can start one with help from SMPD. For additional information about the City of San Mateo Neighborhood Watch Program, call Sergeant Dave Norris at (650)522-7626 or visit our web

This ‘Press Release / Community Information’ is being sent to you by The Public Information Office of the San Mateo Police Department. We at the SMPD take pride in alerting our community partners about activities and current events relevant to neighborhood incidents.

Sent by David Norris to Serra High School, San Mateo High School, Hillsdale High School, San Mateo, Aragon High School, College of San Mateo, Serra High Admin, Serra High Staff (E-mail accounts, Wireless devices) through SMC Alert

You are receiving this alert because you are registered on the SMC Alert System

….powered by the Cooper Notification’s Roam Secure Alert Network

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